Supervisory Development Programme

This module is aimed at the supervisors working in a factory or manufacturing setup. It is a three-day workshop. It has a powerpoint presentation, games, videos, psychometric tests, a role play and a case study.

Objective
Typically, Supervision is the activity carried out by supervisors to oversee the productivity and progress of employees who report directly to the supervisors. For example, first-level supervisors supervise entry-level employees. Depending on the size of the organization, middle-managers supervise first-level supervisors; chief executives supervise middle-managers, etc. Supervision is a management activity and supervisors have a management role in the organization.

"Leadership" and "Supervision" are closely related. Supervision requires leadership. Leadership does not necessarily have to involve supervision.

Supervision means the act of watching over the work or tasks of another who may lack full knowledge of the concept at hand. Supervision does not mean control of another but guidance in a work, professional or personal context.

The supervisor must:

• Be in charge of a work group.
• Enjoy the trust & confidence of the group.
• Have good working relations with them.
• Ensure the group is well organized and trained to do the job.
• Set up excellent communications with their staff, their colleagues and their boss.
• Accept the responsibilities of leadership.
  

Areas covered under this module

• Introduction.
• Job Role of Supervisor.
• Challenges of Managing.
• Managing the Process.
• Managing the Staff.
• Being in Sync the Your Boss.
• Various Acts.
  

Benefits of this module

• The participant is made aware of the various different processes that the supervisor performs. He is also told the importance of each of these processes.
• The supervisor learns how to plan, coordinate, organize, staff, control, solve problems and budget and manage time.
• The supervisor learns the importance of discipline and industrial relations.
• The participant understands how he is required to manage his staff.
• He understands the importance of team building and leadership roles.
• He understands the significance of communication skills.
• The participants starts to appreciate the problems that his boss faces and he now prepares himself in advance for any adversity.
• The participant is ready to offer help and assistance to his boss when he needs it.
  

Guidelines to be an effective supervisor
To be an effective supervisor, one needs to:
Manage processes like

• Planning.
• Organizing.
• Staffing.
• Controlling.
• Problem Solving.
• Time Managing and Time Budgeting.
• Discipline.
• Industrial relations.
  

Manage his staff via

• Team Building.
• Leadership.
• Communication Skills.
• Listening Skills.
• Delegation.
• Human Relations.
• Managing Conflicts.
• Motivation.
• Negotiation.
• Coaching.
  

Manage his boss by

• Understanding What the Boss Expects From him.
• 6 Questions which would Build a Better Understanding of the Boss.
  

Be aware of the various acts

• The Industrial Disputes Act, 1947.
• The Factories Act, 1948.
• The Contract Labour (Regulation and Abolition) Act, 1970.
• The Workman’s Compensation Act, 1923.